HOW FAR IN ADVANCE SHOULD I BEGIN DRESS SHOPPING?
In order to ensure you’re not rushed with your decision-making, we recommend that you begin dress shopping 9-12 months in advance of your wedding date, purchasing 8-10 months in advance of your wedding date. This is the ideal, not the absolute. 

DO I NEED AN APPOINTMENT?
Yes, our private fittings are by appointment only and are recommended for brides who are on the serious hunt & ready to purchase their made-to-order gown. Please use our online scheduler via the "Scheduling" Tab. If you need a later appointment than what you see available on our scheduler to accommodate after work hours, email your respective city to inquire. San Francisco - hellosf@lohobride.com // Los Angeles - hellola@lohobride.com

Just looking for inspiration to start? Check out our Designer Collections via the "Designers" Tab or our digital lookbook to get an idea of our selection before booking a full appointment with us.

HOW LONG WILL MY APPOINTMENT BE?
Our private fittings are scheduled for one hour (with a buffer built in), but rest assured that if we run over, we will happily schedule another appointment with you to make sure you're taken care of. If you’re not local to San Francisco, let us know in advance so that we can accommodate a longer time with you.

WHAT IS THE PRICE RANGE OF YOUR GOWNS?
Our made-to-order gowns range from $1,700 - $8,000, with the bulk of our gowns being in the $2,500-$5,000 range. We encourage you to refer to our “Designer” page in order to best understand the price ranges of each designer.

WHAT SIZE GOWNS ARE AVAILABLE TO TRY ON AT LOHO BRIDE?
Our dress samples range from size 6-10, but please note that your custom gown can be ordered up to a size 14-16, depending on the designer. If your sizing is outside the range mentioned above, we have creative ways of making sure you can experience the look of your desired dress. We have future plans of carrying larger sample sizes to accommodate even more brides.

DO YOU CARRY THE SAME GOWNS AT YOUR LOS ANGELES + SAN FRANCISCO LOCATIONS?
There is a slight variation in our selections between cities. We've tried to keep the designers that we carry and the gowns in those stores updated via our "Designers" Tab. However, if there is a rare situation when only one store carries the gown, we can have it shipped for $50. If you end up liking the gown, the shipping fee will go towards that gown. 

WHAT IF THERE IS A GOWN THAT I LIKE FROM A DESIGNER THAT YOU CARRY, BUT YOU DON'T CARRY THAT PARTICULAR SAMPLE?
While we can't carry entire collections from each of our designers, we can sometimes have the ability to request particular samples. Please email your respective city if you'd like to inquire about requesting a gown that we don't carry permanently. San Francisco - hellosf@lohobride.com // Los Angeles - hellola@lohobride.com

WHAT DOES MADE-TO-ORDER MEAN WHEN ORDERING MY GOWN?
Made-to-order means that there is no stock of your gown and the making of the gown begins once you place your order. The most important thing to note is that made-to-order gowns are ordered to the closest numerical dress size or S/M/L/XL sizing (dependent on designer), based on measurements taken at LOHO Bride. The gown is not made to exact measurements (which is referred to as "made-to-measure"). In order to achieve the perfect fit, the bride must seek the assistance of a seamstress or tailor. 

DO YOU OFFER CUSTOM GOWNS?
No, we do not currently offer custom gown consultations. Depending on the style and designer, slight altercations can be made ie: short sleeves vs. long sleeves, different neckline, etc., but most of our gowns are ordered true to the intention and design of the gown. 

HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?
As much as we love the idea of a party in our store, we believe that your fitting should be as intimate as possible. We want the focus to stay on you and what style and feeling YOU want to exude on your wedding day. We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. For your sake, we advise keeping your support crew under 3 and for our sake, so that we can comfortably accommodate everyone in our boutique.

IS THE SALON DOG-FRIENDLY?
We adore pups in a major way, but we've unfortunately learned the hard way that an all white couch and light colored gowns are not a match made in doggie heaven. We kindly ask that you do not bring any dogs or pets in general to your appointment. 

DO I NEED TO BRING ANYTHING TO MY APPOINTMENT?
Aside from your shining self, we invite you to bring any undergarments (preferably nude!) or shoes that you’re considering wearing on your wedding day, if applicable.

WHAT IS THE START-TO-FINISH PROCESS OF PURCHASING A DRESS FROM LOHO BRIDE?
Your initial appointment will include a tailored, one-hour dress up session with our stylists, where you will try on our gown samples along with champagne (we also have non-alcoholic refreshments available!). If a made-to-order gown purchase is made, we'll take your measurements and order the closest dress size to be made.  Once the gown arrives, you'll come back in for a follow up appointment to pick up your gown and do final inspections. You will then consult with a seamstress to do any final tweaks ie: hem the gown and make sure the gown is fit to perfection. Between LOHO Bride and your chosen seamstress, expect to attend at least 5 fittings from start to finish. 

HOW LONG WILL IT TAKE FOR MY MADE-TO-ORDER GOWN TO ARRIVE?
Depending on the designer you move forward with, there is a 4-6 month lead time for all made-to-order gowns. We have some very select styles that can be made in less time, so if you're in a time crunch, email your respective city for more info. San Francisco - hellosf@lohobride.com // Los Angeles - hellola@lohobride.com. Rush orders are available upon request, but keep in mind that fees will apply.

DO YOU OFFER/INCLUDE ALTERATIONS?
Alternations are a separate cost from the purchase of your gown. We have connected with a handful of local seamstresses in San Francisco and Los Angeles to refer you to, however, we do not offer in-house alterations. Please note, we are not in contractual agreements with our recommended seamstresses, nor do we receive any payment from them for your business.

HOW MUCH DO ALTERATIONS TYPICALLY COST?
Our gowns are quite simple to alter, but depending on the severity of your alterations needs, expect costs to range from $250-500 on average. For any major customizations, costs can go upwards of $700-900. 

WHAT IS A TRUNK SHOW?
A trunk show is a limited period of time for brides to view additional styles from a particular designer outside of what LOHO Bride has previously curated in store. In some cases, there is special pricing available during the show. These trunk shows are by appointment only and have limited times to view, so please book your appointment as soon as you know you want to be part of this experience.

IS THERE A CANCELLATION POLICY?
Yes, we kindly ask that you give us at least 48 hours notice if you need to cancel or re-schedule your fitting. Since we are appointment-only, we thank you in advance for your cooperation, as we take in a very limited amount of brides a day. Due to popular demand, there is also a $100 cancellation fee. If you end up ordering an item with us, that fee will go towards your purchase. 

RETURNS + EXCHANGES
Made-to-order gowns, jewelry and lingerie are all final sale. Once a made-to-order gown is paid for, you are in a contractual agreement to follow through with the gown chosen. Ready-to-wear pieces can be returned within 14 days in unwashed, unworn, and undamaged condition for store credit only.